Amazon Key Lets Couriers Deliver Parcels Inside Your Home
Oct 26 2017
No passcodes, no fuss. Keys under the potted plant will be a relic of the past; in Amazon's future, its Prime members can enable in-home delivery after they send a request to its compatible smart lock over its Cloud platform.
An in-home delivery program also falls in line with Amazon's strategy of trying to make shopping with it so convenient that consumers don't think about buying elsewhere. You'll get a confirmation alert on your smartphone for the delivery, which you can watch live or view on video afterwards.
This state-of-the-art technology doesn't simply replace a key with a digital passcode.
Amazon says the delivery driver will not be given an access code or key.
For $119.99, Amazon is offering an indoor security camera capable of 1080p video, two-way audio, wide viewing angles, night vision, activity clip recording, and 24 hour livestreaming via the Amazon Cloud Cam App.
Obviously, the areas in which Amazon Key will first launch include major metropolitan areas around the country, with all of the usual suspects like Chicago, Boston, Los Angeles, and Washington DC all present and accounted for. And, for added peace of mind, in-home delivery is backed by Amazon's Happiness Guarantee.
Instead of dropping off on the porch, a new service announced Wednesday would allow Amazon to unlock your door and gain access to your home - whether you're there or not - to leave the packages inside. Customers can install the kits themselves or take advantage of free professional installation. Paired with a new Amazon-built security camera, the service is aimed at taking packages from the doorstep to just inside the home.
While Amazon can direct its delivery employees to enter a home, the homeowner can control who else can come in when they aren't around. The service offers keyless access friends and family. And with the option requiring a specific camera that it sells, the move helps Amazon tie customers even closer to its gadgets as well as the items it delivers.
Now, a lot of people are reacting to Amazon Key with an unqualified "nope!" This includes integrations with some of the leading service brands, including home cleaning experts from Merry Maids and pet sitters and dog walkers on Rover.com, as well as more than 1,200 services from providers across 60 professions via Amazon Home Services. Walmart's grocery option is being done in partnership with August Home, a tech company that works on home security. For $249.99, you get a bundle with the lock, the camera and free installation. Alexa, call Amazon customer services, I've been robbed.